BlitzForge Terms of Use and Sale

Publisher and acceptance

BlitzForge is published by Grégoire Bigot, a French sole trader operating under the registered trade name Blitzforge, SIREN 824 389 860, 8 rue du Saint-Gothard, 75014 Paris, France.

Using the service means accepting these terms. For a paid subscription, the essential characteristics, price and period shown before ordering supplement these terms.

Account

BlitzForge may be used with a guest session for features open to guests or with a registered account for persistent, social and paid features. Available features may differ between these modes.

Users are responsible for accurate account information, keeping access credentials confidential and activity from their account. Unauthorized access should be reported promptly to support.

Fair play and anti-cheat

BlitzForge expects fair use of the service. Cheating, abusive automation, vulnerability exploitation or game manipulation may lead to restrictions.

Any automated anti-cheat rule must be stated carefully and aligned with mechanisms actually in place.

User content, chat and moderation

Chat, profiles and social interactions must follow community rules, without harassment, spam, threats or illegal content.

Users remain responsible for messages, profile images and other content they submit. They grant BlitzForge the technical rights strictly necessary to host, display, moderate and remove that content within the service.

Content may be reported, hidden or removed when it violates the rules, the law or another person’s rights. Reporting, blocking and review paths are described on the moderation and support pages.

Service availability

The service may evolve, be interrupted or undergo maintenance. BlitzForge uses reasonable means to provide it, without guaranteeing continuous availability or complete freedom from errors.

Premium, duration and renewal

Premium is offered as monthly and yearly subscriptions providing the features shown in the app. Each plan renews for another period of the same length until canceled, unless stated otherwise before purchase.

The amount, currency, billing frequency and renewal date shown by the payment channel before ordering are authoritative. For invoices issued directly by Blitzforge under its current French regime, VAT is not applicable under Article 293 B of the French General Tax Code.

Payment, management and restore

Web: recurring payment is processed by Stripe. After signing in, “Manage Stripe subscription” opens the Stripe Customer Portal to view or cancel the subscription.

iOS: payment is contracted with Apple under App Store terms. Management and refund requests go through Apple. The restore button available in the app resynchronizes a purchase made with the same Apple account.

Offer and restore availability depend on the product, platform and account used. If the status differs, contact support without sending card data.

Subscription cancellation

The subscription can be canceled through the channel that manages it: Stripe Customer Portal for the Web or Apple subscription settings for the App Store. Detailed steps are available on the “Cancel your subscription” page.

The effective date and remaining access are those shown by the purchase channel. Cancellation does not delete the BlitzForge account.

Withdrawal rights and refunds

For an initial Premium subscription purchased directly on the Web through Stripe, consumers have 14 days from conclusion of the contract to exercise the withdrawal right without giving a reason.

Before payment, the consumer expressly requests that Premium start immediately before this period ends. That request is not a waiver of the withdrawal right.

When a valid withdrawal is received within 14 days, BlitzForge cancels the Web subscription to prevent renewal and refunds the first Web Stripe payment in full, without a proportional deduction for use. The same payment method is used where possible, without undue delay and within the applicable legal period.

The electronic declaration is available on the “Withdraw from the contract here” page. A request may also be sent to support@blitzforge.io or by post to Grégoire Bigot, 8 rue du Saint-Gothard, 75014 Paris, France, using an unambiguous statement.

For a purchase contracted with Apple through the App Store, management and refund or withdrawal requests follow Apple’s process.

Model withdrawal form

To Grégoire Bigot, Blitzforge, 8 rue du Saint-Gothard, 75014 Paris, France — support@blitzforge.io:

“I hereby give notice that I withdraw from my contract for the Web Stripe Premium subscription below. Ordered on: [date]. Plan: [monthly or yearly]. BlitzForge account email: [email]. Consumer name: [name]. Consumer address: [address]. Consumer signature only if this form is submitted on paper: [signature]. Date: [date].”

Using this model is optional. Any other clear statement expressing the decision to withdraw within the applicable period is accepted. The dedicated electronic form provides immediate submission with a reference and acknowledgement receipt.

BlitzForge intellectual property

The BlitzForge brand, software, interfaces, text, visuals, sounds and publisher-provided content remain protected by applicable rights. Access to the service does not transfer ownership rights to the user.

Suspension, termination and deletion

BlitzForge may warn a user, remove content or limit an account in case of abuse, a security risk or a rule violation. The measure type, its public reason and its end date when temporary are shown to the person concerned.

A suspension or ban does not delete the account or change rating, games or history. An account deletion request remains possible, but it cannot be used to bypass an active measure.

Account deletion is separate from cancellation. During deletion, an active Web Stripe subscription is canceled immediately to prevent future renewal; this does not automatically create a refund. An Apple subscription remains managed by Apple and must be canceled separately with Apple.

Liability

BlitzForge is a chess game and analysis service, not professional advice. Users remain responsible for their equipment, connection and usage decisions.

Liability is not excluded or limited where mandatory law prohibits it. Subject to that rule, BlitzForge is not liable for damage caused by use contrary to these terms, a third-party service or an external event reasonably beyond its control.

Personal data

Data processing, purposes, recipients, retention and user rights are described in the Privacy Policy.

Complaints and consumer mediation

If a dispute arises, first send a written complaint to support@blitzforge.io so that an amicable solution can be sought.

If that prior written complaint does not lead to a satisfactory solution, consumers may refer the dispute free of charge to the Centre de la Médiation de la Consommation de Conciliateurs de justice (CM2C): 49 rue de Ponthieu, 75008 Paris, France — https://cm2c.net/ — declarer-un-litige@cm2c.net — +33 1 89 47 00 14.

Governing law and disputes

These terms are governed by French law, without depriving consumers of mandatory protections in their country of residence. If no amicable solution or available mediation resolves a dispute, jurisdiction is determined under the applicable legal rules.